Case Study: Retail
Title: Supporting fish & chip chain’s ongoing refurbishment plans
The Situation
The Wetherby Whaler is a chain of fish and chips restaurants in the United Kingdom.
The first restaurant was founded in 1989 in Wetherby with six more having been subsequently opened across Yorkshire in Guiseley, Wakefield, York, Pudsey, Empire Outwood and Tadcaster.
The company had used the same contractor for many years, and wanted a fresh approach for its ongoing refurbishment programme.
The Solution
Chippendale Projects supplied a dedicated, skilled, and experienced team to help with the £750,000 refurbishment to restore the restaurant to its former glory, maintaining the historic features of the building, including high ceilings, stained glass, oak panelling, and crystal chandeliers.
The Result
Chippendale Projects managed the refurbishment project on budget and on time with minimal disruption to Bodycare’s everyday retail operations.
Chippendale Projects managed the refurbishment project on budget and on time with minimal disruption to Bodycare’s everyday retail operations.
Bodycare project manager Steve Gill said: “I first came across Jamie and the team at Chippendale Projects through a mutual client, Coral, about ten years ago. I was immediately impressed by the firm’s professionalism, knowledge, and quality standards.
We’d been using the same supplier for a long time so we were looking for someone new to work with and Chippendale Projects came through to us as a recommendation.
Caroline Murphy, Director of The Wetherby Whaler.
We’re a small family company and it was a good fit straightaway.
Caroline Murphy, Director of The Wetherby Whaler.
Jamie is great and so professional – much more so than we were used to working with.
Caroline Murphy, Director of The Wetherby Whaler.
There were quite a few issues with the refurbishment of The Empire in Tadcaster. As with any job, you’re not exactly sure what you’re going to find, but any issues were dealt with quickly and professionally.
Caroline Murphy, Director of The Wetherby Whaler.
Chippendale don’t cut corners, and follow everything through right to the very end, which is a refreshing change.
Caroline Murphy, Director of The Wetherby Whaler.
If we need anything doing at any of our local branches, we tend to go to them as they’re local and know exactly what we want.
Caroline Murphy, Director of The Wetherby Whaler.
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